The Elliance Non Personalized Sample
Color:
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Valencia Ivory Cake Knife and Server set

Pearl Flutes & Cake Knife Server Set

Rose Gold Flutes & Cake Knife Server Classic Set

Pearl Flutes & Cake Knife Server Classic Set

Pearl Cake Knife and Server set
Product details
Experience the elegance of The Èlliance with our exclusive Sample Pack, designed to showcase to our partners and clients the quality of our products. For just $189, you'll receive non personalized:
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1 Crystal Flute.
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1 Stainless Steel Knife or Server.
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1 Stainless Steel Fork.
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1 Ceramic Cake Plate.
You can return it within 14 days and request a refund. Please note that return shipping costs are not covered.
Product Details
Product Details
Personalization
Personalization
We offer a variety of customization options to suit your preferences:
- Custom Colors: Perfectly match your wedding theme by requesting custom colors via email, or select from the available options on our website.
- Laser Engraving: Add names, wedding date, or vows for a personal touch.
Design Engravings: Choose from a range of 5 elegant designs.
Safe Packaging
Safe Packaging
We have developed a secure packaging process to ensure your items arrive in perfect condition. Each piece is individually wrapped in foam polyethylene and bubble wrap, then placed in a custom, form-fitted gift box. The branded box is securely packed within a shipping box, using additional padding to prevent any movement during transit.
International Shipping
International Shipping
Order Processing
We prepare your order for shipment within 3-5 business days after payment is completed.
Shipping Methods & Delivery Times
- USPS (UkrPoshta): Up to 14 business days
- EMS: 5-8 business days
- DHL: 3-5 business days
Note: Delivery times may vary due to customs, weather, and other factors beyond our control. We do not guarantee delivery times for international shipments.
International Shipping
We ship worldwide. Delivery times typically range from 7-14 business days, depending on customs and import processes.
Address Changes & Cancellations
- Address Change: Contact us immediately at info@the-elliance.com before shipping.
- Order Cancellation: Contact us as soon as possible. Once shipped, we cannot cancel or change your order.
Refund Policy
Refund Policy
We strive to ensure that every piece meets your expectations. However, due to the personalized nature of our products, we are unable to accept returns or exchanges on custom-engraved items. For non-personalized items, we accept returns within 14 days of delivery. Please contact our customer service team for assistance with any issues or concerns regarding your order.
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About Product
About Laser Engraving & Personalization
Personalize your flutes and cake sets with names, wedding dates, or special messages, creating timeless keepsakes that reflect your love story. Customize colors, designs, and text to match your wedding theme perfectly
FAQ
How can I place an order?
You can place an order directly through our website. Select your desired products, customize them as per your preferences, and proceed to checkout.
Can I customize my order?
Yes, you can customize your order by selecting the color, design, and text for laser engraving. Please provide the specific text, font number (1-10), and desired text color during the ordering process.
How long does it take to prepare a customized order?
Typically, we require 3-10 business days to prepare your order for shipment. For priority production, the preparation time is 2-5 business days.
What are the production times for laser engraving sets?
- Standard Production: 10-14 business days.
- Priority Production: 2-3 business days.
How can I track my order?
After your order is shipped, you'll receive a tracking number via email. You can use this number to track your order on the carrier's website.
What payment methods do you accept?
We accept major credit cards, PayPal, ShopifyPay, GooglePay, and other secure payment methods available on our website
Can I cancel or change my order?
If you need to cancel or modify your order, please contact customer service immediately. Once the order is shipped, changes are no longer possible.
What is your return policy?
Due to the personalized nature of our products, we do not accept returns on customized items. If your order arrives damaged or defective, please contact us within 7 days for assistance.
How should I care for my The Èlliance products?
To maintain the quality of your items:
- Handwash in warm water.
- Avoid dust and direct sunlight.
- Do not use dishwashers or microwaves.
- Use a wet cloth for cleaning, avoiding abrasive materials.
- Handle hand-painted products with care during washing and drying.
Are the engravings permanent?
Yes, our laser engravings are permanent. Once completed, they cannot be changed. Please review your customization details carefully before placing your order.
What engraving options do you offer?
We provide laser engraving for names, dates, and personalized messages on a variety of items. Customize your text, font, and color to match your style.
Can I see a preview of my customized design?
Yes, upon request, we provide a layout preview of your engraving for approval before finalizing the product.
How is my order packaged?
Each item is carefully packaged in a luxury gift box with custom inserts, ensuring they arrive in perfect condition and ready for gifting.
What shipping methods do you use?
We use trusted carriers like UPS, DHL, and USPS to ensure reliable delivery. Delivery times and costs vary by location.
Do you offer international shipping?
Yes, we ship worldwide. Delivery times vary based on location and customs processes.
How do you ensure safe delivery?
Our packaging is designed for maximum protection, using custom inserts and secure materials. If any issues arise, contact us for support.
How can I contact The Elliance for more information?
For any questions or additional information, you can reach us via email at info@the-elliance.com or through the contact form on our website. We are here to help you with any inquiries you may have. Visit the contact us page.